Frequently Asked Questions
Is free shipping available?
We offer free ground shipping on orders over $150. Some exceptions may apply — We recommend reviewing your shipping cost at checkout before placing your order. For full details, visit our Shipping & Delivery page.
Is the product I'm looking for in stock and available?
You will be able to tell on the product page whether or not a product is in stock and available, as the availability of the product will be listed as the number of products in inventory, "Out of stock".
What are your return policies?
We offer a 30 day money back guarantee with 100% satisfaction guaranteed. We will be happy to refund or exchange unopened products within 30 days. Damaged items can be serviced via manufacturer's warranty. Clearance items are not returnable unless damaged during the shipping process.
When will I receive my order?
Most of our products are delivered within 2-3 weeks. Specialty appliances may take up to 4 weeks for delivery.
Do I need to signup in order to purchase?
You can make order without being our member, but we STRONGLY SUGGEST YOU SIGNUP WHEN PURCHASE so you can track the status of your current orders, review your previous orders and stay informed about our latest.
Do you ship worldwide?
NO
When will my order ship?
All orders place before 2pm ET ship the day received or the next business day.
When does my card get charged?
Your card is charged at the time you complete checkout and place the order.
Can I purchase an item I saw at your retail location that is not on your website?
Of course! Please call us 1-734-744-8800 for a quote.
Do you have a no hassle return policy?
YES! If not satisfied, simply return items within one week in its original condition (Not used, with original unopened packaging) and we will refund the purchase price (less shipping and handling). Please check our Return Policy!
Is there any shipping restrictions?
Legal Compliance Notice
The purchase, possession, and use of Airsoft Guns, Paintball Markers, Airguns, Blank-Firing Guns, Law Enforcement/Military guns and related items may be restricted or prohibited by applicable state, county, or local law. It is the sole responsibility of the purchaser to verify compliance with all applicable laws prior to ordering. Contact Front Airsoft & Paintball assumes no liability for orders placed in jurisdictions where such items are restricted or prohibited. Completion of purchase constitutes the buyer's acknowledgment of this responsibility.
All sales on Airsoft Guns, Paintball Markers, Airguns, Blank-Firing Guns, Law Enforcement/Military guns and related items are final. No returns or refunds will be accepted on these products regardless of local restrictions or regulations.